We get it, mate — sometimes you’re ready to level up your package for more perks, and other times you might want to scale things back a bit. Whether you want to be on our Starter, Pro or MVP tier, we’ve got your back. 💪 This quick guide will show you how to switch your subscription — up or down — while making sure your entries and points remain.
Upgrading Your Subscription ⬆️
If you're looking to upgrade to a higher subscription tier for even more exciting benefits, follow these steps:
Jump into the Winners Locker app and ensure you're logged into your account
Head to the top right corner and hit your Account button, this is displayed by your initials
Have a squiz at the subscription tiers and pick the one that feels right for you. Each level’s got its own set of perks
Follow the on-screen instructions to confirm your subscription upgrade.
Once the upgrade is complete, your account will reflect the new subscription tier, and you'll immediately gain access to the enhanced benefits it offers.
* Heads up, mate — you’ll be charged for your new subscription tier straight away, since you’ll get access to all the perks that come with it right off the bat.
Downgrading Your Subscription ⬇️
If you’re thinking about stepping down a tier but still want to be in the running for our epic prizes, here’s how to make the switch:
Review the available subscription tiers and select the one you'd like to switch to. Keep in mind that downgrading results in a change of benefits, so choose wisely!
Follow the prompts to confirm the subscription downgrade. If the new tier has a different price, your billing will be adjusted accordingly on our end.
Your account will update to the new tier, and you’ll keep scoring the perks that come with it. Too easy!
Pro-Rata Reward Points and Entries
When you switch your subscription, we’ll make sure your entries and points come with you 💯 Any that you’ve racked up in your old tier will be calculated and carried over — so you won’t lose a single perk you’ve already earned as a member. It's as easy as that!